Limits that stay yours

Your pastime stays a pastime at Coinpoker Casino

Play only from 18, and every Coinpoker Casino account carries deposit limits, loss limits, session reminders, a cooling-off period and self-exclusion.

Set a limit now

Malta Gaming AuthorityLicensed and regulated under MGA/B2C/487/2015 since 2015

Four facts

Check these four before you play

Coinpoker Casino runs on a Malta licence, and these four details sit under everything else on the page.

Minimum age18+

Malta licenceMGA/B2C/487/2015

Gambling Helpline Aotearoa0800 654 655

Limit and exclusion questions[email protected]

Account checks

What can you change inside your account?

You will know which control fits your situation and where in the account to switch it on.

Payday comes early

A deposit limit caps what you can put in over a period you choose, so switch it on before a payday or a long weekend loosens the evening.

What if the night runs long?

A loss limit caps what a losing run can cost you, so set it while you are calm rather than watching a balance slide.

Keeping track of time

A session reminder tells you how long you have been playing, so switch it on when a game tends to pull you past your plans.

Would a break help?

A cooling-off period pauses your play for a stretch you pick, so use it when you want distance without closing anything for good.

When playing has to stop

Self-exclusion shuts your access to play for a chosen stretch, and you set it in the casino account because New Zealand has no national register for it.

Control in your hands

Set the figure you can live with

You will have a figure agreed with yourself, stored in the account before the next session.

Behind the profile menu

Open your account settings from the profile menu and look for the responsible play section, where every control sits together.

Pick your control

Choose the limit type that matches your worry: deposits cap what goes in, loss limits cap what goes out of your balance.

How long a stretch?

Decide the period the limit covers, since the same figure means something different over a night than over a fortnight.

Certainty, not guesswork

Confirm the change and read the summary before you close the panel, so the number you chose is the number you play under.

Before the fun goes, read these

Catching these early is easier than reversing months of habit, because a deposit limit or a pause costs nothing and settles the worry quickly. Setting one before the next session, not after a loss, keeps the choice yours.

If a few of these sound like your week, treat them as information rather than judgement.

You play past the hour you meant to stop
Money set aside for bills reaches the account
Chasing a loss with a bigger deposit
Hiding session time from those at home
Play crowding out sleep or work
A flat feeling when you are not playing
Borrowing to keep the evening going

Free support

Talk first, decide later

Useful the moment a session leaves you uneasy, or when someone close to you is worried.

Gambling Helpline Aotearoa

A free, confidential line for anyone worried about their own gambling or someone else's, answered by trained people at any hour, and reachable by text as well as voice. Name, number and link are below. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling with peer and cultural support, run from clinics around the country and open on weekdays during business hours, for players and for relatives who need someone to talk to. Freephone, text line and link sit below. pgf.nz

Safer Gambling Aotearoa

Health New Zealand's information site for people who gamble and for their families, covering the signs of harm, practical tips and a finder for support close to home. The link is below. safergambling.org.nz

Choose how long the door stays shut

Hours off, then back. A cooling-off period is a break of hours or days that you start yourself in your Coinpoker Casino account, and play stays closed for the stretch you chose. Your balance and details remain untouched while it runs, ready for when it ends.

Can I undo it? Self-exclusion closes your account to play for a long stretch, and the decision stands for its full term once started, so it cannot be lifted early. Start it from the same place in your account and treat the length as settled.

No register, your account instead. New Zealand keeps no national register, so your Coinpoker Casino account is where your exclusion is recorded and enforced. If you want more support alongside it, the gambling helpline listed on this page talks things through with you.

Protection and support

Tired of guessing what a limit does?

When you want a plain answer before you touch any setting.

How do I close my account for good?+

Go through the team that runs this site: a message to the support email ends the account rather than pausing it. Say plainly that you want it closed and not reopened, and the team takes it from there. Nothing on this page has to be filled in first.

Why does the casino need my age and identity?+

Age and identity are checked before an account goes live, because only adults of 18+ may play here. Those checks protect you and everyone else on the platform, including from someone else using your name. Keep your documents current and a review of your account stays short.

Where can family get advice about a relative's gambling?+

The Gambling Helpline Aotearoa takes calls from relatives as well as players, any hour of the day, and its advisers talk through options without judgement. Free counselling with the Problem Gambling Foundation is also open to whanau. Practical signs of harm are set out by Safer Gambling Aotearoa.

What does a cooling-off period actually do?+

A cooling-off closes your account for the stretch you choose, so no play, no deposits and no withdrawals happen in that window. Play is possible again once the period you picked has run its course. The team confirms the length with you when it is applied.

Does excluding myself here also block other casinos?+

No. This market has no national self-exclusion register, so an exclusion is set in your account here and covers this casino only. Other operators run their own arrangements separately. If you want every door shut, you would need to exclude yourself at each one.

Can a self-exclusion be lifted before it ends?+

No. A self-exclusion runs for the whole period you chose and is not shortened on request, which is the point of it. Treat the length as final when you choose it. Once the period is over, your account can be used again.